Thank you for visiting Party Imagineers. We offer licensed quality kids party supplies, packages and activities at affordable and discount prices. We understand how important every birthday is to you and how much you would like to make sure everything is perfect. Our Promise is to provide above and beyond customer service to our customers and make access to every party need easy. We strive to be your one-stop-store and make every transaction hassle and stress free. We aim to keep you as a repeat customer.

Please contact us via email at partyimagineers@yahoo.com if you have any questions.

Thank you again.

Our contact information

By email: partyimagineers@yahoo.com

By standard mail:
Party Imagineers
21130 Vivienne Drive
Matteson, IL 60443

By phone:
847-917-3144 (between 8 a.m. and 6 p.m. est time zone)

customerservice@partyimagineers.com

Frequently Asked Questions:

Do you only sell complete party packages?

No. In addition to our Grand,Value and Starter party packs, we offer a wide variety of items sold separately in our a la carte section that match each theme and are located on the theme's product page.

Do the favor boxes come filled or Unfilled?

Our favor boxes include the favor items listed. They aren't shipped pre-assembled and will need to be assembled and filled upon receipt. You can also purchase our boxes unfilled.

Which payment options do you accept?

We accept Visa, MasterCard, Discover, American Express, debit cards with a Visa or MasterCard logo and Paypal. If you'd like to pay by check or money order, please mail your order form to Party Imagineers, 21130 Vivienne dr Matteson IL 60443. You can also email your order to us at Customerservice@partyimagineers.com or Fax us your order at 708-720-9989

Which package delivery carriers do you use?

We use the United States Postal Service (USPS) and the United Parcel Service (UPS). We strive to have your package delivered in the most efficient way possible. however, we can't guarantee which carrier will be used when shipping your order.

What's your return policy?

We guarantee satisfaction of our product However, If you're not 100% satisfied with the merchandise you received, or you'd like to return unopened merchandise, we'll gladly accept your return for a refund within 30 days of receipt. Shipping cost is not refundable. Customer pays the shipping cost of return items.

What if I have a large party and would like to customize my order?

We would be more than happy to accommodate your large order. Please fax your request to us at 708 720 9989 or give us a call with your request at 847 917 3144 or you can email us Partyimagineers@yahoo.com.